You can make your appointment online 24 hours a day using our online appointment system below. However, our online appointment system below is currently available only in Japanese.

To make an appointment in English, please choose from the following three options. Please choose a date and time carefully. If you have two or more consecutive cancellations, we may decline further appointments. 

(1) Telephone
Call us (03-5875-8828) during our office hours.
Office hours: (Mon ~ Thu) 9:00~13:00 / 15:00~18:30, (Sat) 9:00~14:00

(2) LINE
Add our official LINE account as a friend and send us a LINE message with your name, phone number, purpose of, and preferred date/time for your visit.

(3) E-mail
Please include your name, phone number, purpose of, and preferred date/time for your visit. It may take us three business days or longer to respond, depending on the situation.

We accept patients with fever. During peak fever periods, we separate the consultation times for patients with and without fever. We offer rapid antigen tests for COVID-19, which use a nasal swab and provide results in about 15 minutes.

We are currently setting up the "Online Eligibility Verification" system that allows the use of My Number Cards as health insurance cards. Specifically, we are waiting for the completion of the setup by our communications system provider. Once the setup is complete, we will announce it on our clinic's website.

You can visit without a reservation if there is availability. However, priority is given to those with reservations. To minimize your wait time, we recommend making a reservation in advance. Reservations can be made online up to 30 minutes before the appointment time.

Yes, our clinic is wheelchair accessible, and we have a wheelchair-accessible restroom on the third floor.

We generally cater to school-aged children and older. However, please note that our clinic primarily focuses on internal medicine and rheumatology, and there may be cases we cannot handle medically or due to capacity. Please call us first to check if we can accommodate your needs before making an appointment.

There is no dedicated parking space at the building where our clinic is located. While there are parking lots nearby, finding a space can be challenging.

Saera Pharmacy is located on the first floor of the building housing our clinic.

Changes and cancellations can be made online up to 30 minutes before the appointment time. To request changes or cancellations after that time point, please contact us by phone. Please note that if you cancel twice in a row, we may decline future appointments. Please choose a date and time when you are certain you can attend.

Our clinic accepts various cashless payment methods such as credit cards or eMoney. Direct billing is also available; we will charge the credit card you registered after your visit, allowing you to leave without waiting for the bill.

Health check-ups examines your overall health condition and can be either mandated by law or voluntarily chosen by individuals. Screenings are targeted to detect specific diseases early, such as cancer screenings. Our clinic offers health check-ups.

We offer online consultations, as authorized by the Ministry of Health, Labour and Welfare. Reservations can be made via the web or phone.

We provide various vaccinations. To ensure vaccine availability, please schedule your appointment at least four business days in advance (e.g., if booking on Friday, schedule for the following Wednesday or later). Note that while our system may allow you to book for the same or the next day, there is a chance the vaccine may not be secured by the time of your visit. In the rare event that we cannot secure the vaccine, we will contact you by phone.

Since we need to order the vaccine after you book your appointment, changes or cancellations to vaccination appointments must be made by phone. 

Currently, the supply of measles-rubella vaccines (MR vaccines) is uncertain, and rubella vaccines alone are available. Please call us for details.

It is legally prohibited to prescribe medication without a consultation under the Medical Practitioners' Act. At our clinic, we strictly adhere to the law and require a face-to-face consultation before prescribing any medication. Thank you for your understanding and cooperation.

Understanding the challenge faced by our international patients in navigating healthcare in a new language, we offer a Language Support Concierge Service as an optional convenience at affordable prices. If you are uncomfortable with Japanese, our bilingual staff can accompany you to the pharmacy or any referral clinics within our building.