Privacy policy

Park East Clinic Kiyosumi Shirakawa ("the Clinic") is dedicated to safeguarding the personal information of all patients and visitors. We adhere to the following privacy policy and ensure its implementation by all staff and affiliated parties.

1. Collection of personal information

The Clinic collects personal information necessary for medical treatment and nursing care. We will notify you and obtain your consent before using your personal information for any other purposes.

2. Use and disclosure of personal information

Personal information will not be used beyond its original collection purpose, except under the following conditions:

With patient consent
When anonymized so the individual cannot be identified
As required by law

Except as required by law, personal information will not be disclosed to third parties without the patient's explicit permission.

3. Proper management of personal information

The Clinic implements preventive measures against unauthorized access, loss, destruction, falsification, or leakage of personal information, ensuring its secure and accurate management.

4. Verification and correction of personal information

Upon request, the Clinic will promptly review and correct any inaccuracies in your personal information and respond appropriately.

5. Compliance with laws and improvement of privacy protection measures

The Clinic adheres to legal standards and norms for personal information protection, regularly reviews its policies, and enhances privacy measures as necessary.

6. Contact for inquiries

For questions regarding the handling of personal information, please contact us at (03-5875-8828).

Purposes for using personal information at the clinic

For medical provision

Providing medical services at the Clinic
Collaborating with other hospitals, clinics, pharmacies, and medical facilities
Responding to inquiries from other medical institutions
Seeking opinions and advice from external doctors for patient treatment
Outsourcing laboratory tests and other services
Explaining the medical condition to family members
Other uses related to the provision of medical services to patients

For medical billing

Handling and outsourcing administrative work related to medical care, nursing care, workers’ compensation insurance, and public burden medical care at the Clinic
Submitting claims to examination and payment agencies
Responding to inquiries from examination and payment agencies or insurers
Submitting claims and responding to inquiries to administrative bodies related to publicly funded health care
Other uses for billing for medical, nursing care, workers' compensation insurance, and publicly funded health care

For management and operational tasks

Accounting and finance
Reporting medical incidents
Improving medical services for patients
Other uses related to the management and operations of the business

Others

Notifying companies of the results of health examinations conducted on their behalf
Consulting or notifying professional organizations and insurance companies related to medical liability insurance
Basic materials for maintaining and improving medical and business operations
Internal case studies aimed at improving the quality of medical care
Providing information to external audit agencies

If you object to sharing your information with other medical institutions, please notify us at (03-5875-8828). In the absence of an objection, we will assume consent. Consent can be withdrawn or amended at any time.