Our philosophy
Even amid our busiest hours, our patients always come first.
We provide them with the same care and dedication that we would extend to our own family members.
We envision a future where all patients can have hope for tomorrow, realize their fullest potential, and self-actualize.
We provide a whole-person approach to our patients, addressing both physical and mental aspects covering internal medicine, rheumatology, and primary-care psychiatry without boundaries, along with health coaching.
“If this patient were a member of my own family, what would I do for them?”
This is the guiding principle behind every service we provide at our clinic. Below are just a few examples of how this philosophy is put into practice.
- Offering guidance prior to the first visit
- Our doctor provides support through LINE or email even before your initial appointment, helping you navigate concerns and prepare for your first visit.
- Helping patients who aren’t sure which specialty they need
- We take a broad, whole-person approach—considering both physical and mental health—to determine the most appropriate care.
- Using the full consultation time to address questions and ease concerns
- We don’t rush. We make full use of the visit to answer your questions and make sure you leave with clarity and peace of mind.
- Providing heartfelt referrals when other specialists or hospitals are needed
- When a referral is appropriate, we prepare a thoughtful, detailed letter at the right timing and guide you responsibly through the process.
- Explaining conditions without medical jargon
- We avoid unnecessary technical terms and use illustrations and written notes to ensure everything is easy to understand.
- Taking time to understand your life circumstances—not just your symptoms
- We listen carefully to your daily routines, challenges, and goals so we can support your health in the context of your whole life.
- Checking in proactively when wait times become longer due to urgent cases
- If an emergency causes delays, we communicate frequently so you’re never left wondering what’s happening.
- Supporting patients who are not fluent in Japanese
- Our bilingual front-desk staff can accompany you to the pharmacy in the same building to ensure nothing gets lost in translation.
- Staying connected between visits
- If questions or worries arise after your appointment, you can reach your doctor via LINE or email, and he will respond promptly.