Information for patients
Accepted insurances and authorization
Our clinic accepts the following insurances:
- National Health Insurance（国民健康保険）
- Employees’ Health Insurance（健康保険）
- Health insurance for individuals aged 75 and over（後期高齢者医療制度）
- Workers’ Compensation Insurance（労災保険）
Our clinic is authorized by governments to provide services under:
- Act on Medical Care for Patients with Intractable Diseases（難病の患者に対する医療等に関する法律）
- Medical System for Services and Supports for Persons with Disabilities (ambulatory mental health service)(自立支援医療機関（精神通院医療）)
- The Public Assistance Law and the Act on Promotion of Smooth Repatriation of Japanese Remaining in China and Support for Independence of Those Who Have Repatriated to Japan Permanently and Their Specific Spouses: (生活保護法及び中国残留邦人等の円滑な帰国の促進並びに永住帰国した中国残留邦人等及び特定配偶者の自立の支援に関する法律)
Our clinic is also authorized by governments to provide telemedicine.
Generic prescribing
Our clinic promotes the use of generic drugs and undertakes initiatives to ensure a stable supply of medications. Specifically, we may prescribe medications by their generic names (based on the active ingredients), rather than specifying a brand name, especially for drugs available as generics.
Currently, the supply of some drugs may be limited, but generic prescribing makes it easier to provide necessary medications to patients, even when specific drugs are in short supply.
If you have any questions about generic prescribing, please consult our staff. We appreciate your understanding and cooperation.
Long-term and refill prescriptions
At our clinic, the physician may prescribe medications for a period longer than 28 days or issue refill prescriptions if deemed appropriate based on the patient’s condition and prescription details. Please ask the physician if you are interested in these options.
Invoice
To promote transparency in healthcare, our clinic issues detailed invoices free of charge at the time of billing. We also issue invoices to those who do not have a co-payment obligation, if requested. An invoice includes the names of medications, diagnostic tests, and charges for provided services.
If you do not wish to receive invoices, please notify our receptionist at the time of billing.
Patients with fever or symptoms suggestive of infectious diseases
Our clinic accepts patients with fever or symptoms suggestive of infectious diseases, regardless of their visit history.
In the event of an emerging infectious disease, we set dedicated times for treating patients with fever to temporally separate them from those without. Even under normal circumstances, we implement spatial separation in the waiting area and examination rooms.
We strive to minimize your waiting time, but if you have symptoms such as fever, sore throat, or cough, please inform us when you make a reservation.
Additional healthcare reimbursement for “enhancement of the outpatient infection control measures”
Our clinic is committed to ensuring the safety of all our patients. We have implemented the following measures to meet the facility standards set by the Ministry of Health, Labour and Welfare for the additional healthcare reimbursement for the“Enhancement of the Outpatient Infection Control Measures." Following the medical fee revision of June 2024, we bill an additional 6 points per patient, per month, applicable to both initial and follow-up visits, starting September 2, 2024.
- Our clinic director, who is the infection control manager, leads the effort to promote infection control measures among all staff members.
- We have developed a standard infection prevention manual that outlines our infection control practices, which all staff are required to follow.
- We conduct biannual training sessions to enhance basic understanding and related knowledge about infection control.
- We provide separate treatment spaces for patients suspected of having highly infectious diseases (such as influenza or COVID-19), distinct from general patient areas.
- In the event of emerging infectious diseases, we treat patients with fever in a manner that separates them temporally from general patients to prevent infection spread.
- A standard infection prevention manual has been created, and all employees are committed to adhering to these protocols to enhance our infection control measures.
- We have established a cooperative system with core hospitals in the local area for infection control, receiving regular information and advice to improve our infection prevention efforts.
Additional healthcare reimbursement for "handling febrile patients"
Our clinic has measures in place to address and accepts patients who exhibit symptoms of fever or other signs suggesting an infection regardless of their visit history. We ensure necessary infection control measures and employ spatial and temporal separation in our treatment approach.
We have partnered with the Tokyo Metropolitan Government and are designated as a healthcare provider under the "Healthcare Measures Agreement for Novel Influenza and Other Infectious Diseases" (as of August 2024). This agreement ensures we have the necessary systems in place to provide medical care for designated infectious diseases and emerging infections.
Following the medical fee revision of June 2024, we bill an additional 20 points to patients presenting with fever or symptoms suggestive of other infections, per month, applicable to both initial and follow-up visits, starting September 2, 2024.
Lifestyle-related disease management fee
Following the medical fee revision in June 2024, we transitioned from the "Specific Disease Treatment Management Fee" to the "Lifestyle-Related Disease Management Fee (II)" for patients who are being treated primarily for hypertension, dyslipidemia, or diabetes. This change allows for more specialized and comprehensive management based on individual treatment plans.
Along with this, the physician will create a "Lifestyle-Related Disease Treatment Plan" every four months or more frequently, tailored to each patient's goals and specific guidance needs. To prepare this plan, patients will be asked to complete a questionnaire and sign. We appreciate your understanding and cooperation.
(※1) The transition from the "Specific Disease Treatment Management Fee" to the "Lifestyle-Related Disease Management Fee (II)" will reduce the medical fees for these patients by about 160 yen.
(※2) Patients who do self injections at home have been and will continue to be charged with “Home Self-Injection Instruction and Management Fee”and thus are not eligible for this transition.
After-hours service surcharge
Based on the criteria set by the Ministry of Health, Labour and Welfare, an additional fee for "After-hours service surcharge" applies to patients who visit during the following hours. This addition also applies to those who have reservations during these times. We appreciate your understanding. The additional fee is 500 yen, and the amount you pay out of your pocket will vary depending on your health insurance and medical coupons you may have.
- After 18:00 on weekdays
- After 12:00 on Saturdays