Our philosophy
Why choose us
Clinic spaces
Reception desk
Reception desk staff handle check-ins and payments, issue medical cards, prescriptions, and referral letters, answer phone calls, and respond to inquiries via email and LINE.
Reception desk staff constantly share updates with the procedure room and exam room staff via intercom.
Infection control measures
- Reception desk staff clean hands with alcohol.
- Air conditioning systems continuously ventilate with outside air.
- The entire third-floor waiting area and the reception area are equipped with an advanced air purification system that purifies, dehumidifies, and deodorizes the air.
- Items such as iPads for questionnaires, clipboards, pens, the reception counter, and cashless payment machine are cleaned with alcohol.
- We ask all visitors to wear masks and request temperature measurement for patients with fever or symptoms suggestive of infectious diseases.
Waiting Area (3rd Floor)
This space is for waiting for registration, blood draws, procedures, and payments.
To ensure a smooth flow and avoid crowding, our reception desk staff carefully manages the movement of patients between third and fourth floors. You will be guided to the 4th floor at the appropriate time. We appreciate your cooperation to ensure a safe and efficient visit for everyone.
Free WiFi is available (the password is posted in the waiting room).
If you feel unwell, please notify the reception desk staff.
Infection control measures
- Air conditioning systems continuously ventilate with outside air.
- The entire third-floor waiting area and the reception area are equipped with an advanced air purification system that purifies, dehumidifies, and deodorizes the air.
- Seats and blood pressure machines/chairs are cleaned with alcohol.
- Our clinic operates primarily by appointment to prevent overcrowding and ensure a comfortable environment in our waiting areas. To avoid crowding, our reception desk staff carefully manages the movement of patients between third and fourth floors.
- Please clean your hands with a hand sanitizing station (alcohol-based) which you will find upon exiting the elevator (to your left).
Waiting Area (4th Floor)
This space is for waiting for X-rays, bone density tests, and consultations.
Free WiFi is available (the password is the same as on the 3rd floor).
Infection control measures
- Air conditioning systems continuously ventilate with outside air.
- The entire fourth-floor waiting area is equipped with an advanced air purification system that purifies, dehumidifies, and deodorizes the air.
- Seats are cleaned with alcohol.
- Our clinic operates primarily by appointment to prevent overcrowding and ensure a comfortable environment in our waiting areas. To avoid crowding, our reception desk staff carefully manages the movement of patients between third and fourth floors.
- Please clean your hands with a hand sanitizing station (alcohol-based) which you will find upon exiting the elevator (to your left).
Procedure Room
Blood draws, ECGs, injections, IV treatments, and joint procedures are performed.
The room is equipped with electric reclining chairs.
Infection control measures
- Air conditioning systems continuously ventilate with outside air.
- Procedure room is continuously cleaned with an air purifier equipped with a TPA filter, Airdog X8D Pro, which is capable of capturing and removing particles as small as one-quarter the size of the SARS-CoV-2 virus (the virus that causes COVID-19).
- Reclining chairs, ECG machines, tables, and other equipment that patients come into contact with are cleaned with alcohol.
- Nurses perform clean hands with alcohol.
Exam Rooms
We use two exam rooms.
Each room is equipped with a chair-style exam table that can transition from a seated to a fully flat bed-like position electronically, while you remain seated.
Ultrasound machine is available in the exam rooms to perform non-invasive image assessments immediately at the point of care for joints, heart, abdomen, etc., as needed.
Infection control measures
- Continuous ventilation is maintained with air conditioning systems and by occasionally opening windows.
- Different exam rooms are used for patients with and without the suspicion of infectious diseases.
- Exam room 1, which is used to see patients with the suspicion of infectious diseases, is continuously cleaned with an air purifier equipped with a TPA filter, Airdog X5D, which is capable of capturing and removing particles as small as one-quarter the size of the SARS-CoV-2 virus (the virus that causes COVID-19).
- Examination tables, stethoscopes, various examination instruments, and ultrasound probes are cleaned with alcohol.
- Physicians clean hand with alcohol.
X-ray Room
In addition to a standard X-ray machine, we have bone densitometry that use the DXA (Dual-Energy X-ray Absorptiometry) method to measure bone density in the lumbar spine and femoral neck to diagnose osteoporosis and determine fracture risk.
Infection control measures
- Air conditioning systems continuously ventilate with outside air.
- Tables, imaging tables, and other equipment that patients come into contact with are cleaned with alcohol.
Restrooms
- Restrooms are available on both the 3rd and 4th floors.
The 3rd-floor restroom is equipped with a small window for submitting urine cups.
Infection control measures
- Air conditioning systems continuously ventilate with outside air.
- Surfaces that patients come into contact with are cleaned with alcohol.
Diagnostics equipments
Laboratory analyzers (blood counts, biochemistry)
Quick in-house measurements are available for blood tests (such as white blood cells, red blood cells, platelet count), biochemical tests (such as liver function, kidney function, electrolytes), diabetes tests (HbA1c), an inflammatory marker (CRP), and urine tests. Results are typically available within 20 to 30 minutes after blood or urine collection.
Tests for autoantibodies and other specialized blood or urine tests are outsourced to external laboratories. Results are typically available within about a week.
X-ray machine
We use digital X-ray imaging systems with FPD (Flat Panel Detector) technology that allow for high-quality imaging in a short amount of time with reduced radiation exposure.
Bone densitometry (DXA)
We are equipped with bone densitometry that use the DXA (Dual-Energy X-ray Absorptiometry) method to measure bone density to diagnose osteoporosis and determine fracture risk.
DXA is a highly reliable method and is recommended in guidelines for the prevention and treatment of osteoporosis. We measure areas at risk of fractures in the lumbar spine and femoral neck, which can significantly reduce ADL/QOL in the event of a fall.
The measurement is highly accurate, and the radiation exposure is about one-third of that from a chest X-ray.
Ultrasound machine
We have installed ultrasound machine in exam rooms to perform non-invasive image assessments immediately. This compact device, equipped with many of the advanced features found in hospital-based ultrasound systems, allows timely image assessments of joints, the heart, the abdomen, etc., at the point of care.
Electrocardiogram (EKG) machine
This device measures and records electrocardiograms, used for evaluating patients with cardiac symptoms and for health check-ups.
Carbon Monoxide Meter
This device measures the level of carbon monoxide in exhaled air and is used in smoking cessation treatments.
piCO Smokerlyzer
Audiometer
This device is primarily used during health check-ups to evaluate hearing.
SA-1+
Clinic hours
The building elevator is set to stop on the reception floor (third floor) starting 15 minutes before the clinic opening time below (start to stop at 8:45 AM and 2:45 PM). Registration begins 5 minutes before the clinic opening time (begins at 8:55 AM and 2:55 PM). Please wait in the third floor waiting area if you arrive early. WiFi is available for your use (the password can be found on the wall or at the reception desk). Please note that the elevator will not stop on the third floor earlier than 15 minutes before the clinic opening time. Thank you for your understanding.
| 診療時間 | 月 | 火 | 水 | 木 | 金 | 土 | Clinic Hours | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 9:00～13:00 | ● | ● | ● | ● | ／ | ※ | |||||||
| 15:00～18:30 | ● | ● | ● | ● | ／ | ／ |
- 土曜日は9:00～14:00
- On Saturdays: 9:00 AM to 2:00 PM
休診日：金曜、日曜、祝日
Closed: Friday, Sunday, National holidays
Access
Address/Phone number
3rd Floor, Kiyosumi-Shirakawa Medical Bridge, 1-6-2 Shirakawa, Koto-ku, Tokyo 135-0021
TEL: 03-5875-8828
Using public transportation
One-minute walk from B1 exit of Tokyo Metro Kiyosumi-Shirakawa Station (the Hanzomon Line/Oedo Line)
By car
There is no dedicated parking space at the medical building where our clinic is located. While there are parking lots nearby, finding a space can be challenging.
Contact us
(1) Telephone
Call us (03-5875-8828) during our office hours.
Office hours: (Mon ~ Thu) 9:00~13:00 / 15:00~18:30, (Sat) 9:00~14:00
(2) E-mail
It may take us three business days or longer to respond, depending on the situation.
(3) LINE
Add our official LINE account as a friend and send us a LINE message.
Payment options
Cashless payments at the reception desk
Credit cards
eMoney
Mobile payment
Direct billing
Privacy Policy
Privacy Policy
Park East Clinic Kiyosumi Shirakawa ("the Clinic") is dedicated to safeguarding the personal information of all patients and visitors. We adhere to the following privacy policy and ensure its implementation by all staff and affiliated parties.
1. Collection of Personal Information
The Clinic collects personal information necessary for medical treatment and nursing care. We will notify you and obtain your consent before using your personal information for any other purposes.
2. Use and Disclosure of Personal Information
Personal information will not be used beyond its original collection purpose, except under the following conditions:
- With patient consent
- When anonymized so the individual cannot be identified
- As required by law
Except as required by law, personal information will not be disclosed to third parties without the patient's explicit permission.
3. Proper Management of Personal Information
The Clinic implements preventive measures against unauthorized access, loss, destruction, falsification, or leakage of personal information, ensuring its secure and accurate management.
4. Verification and Correction of Personal Information
Upon request, the Clinic will promptly review and correct any inaccuracies in your personal information and respond appropriately.
5. Compliance with Laws and Improvement of Privacy Protection Measures
The Clinic adheres to legal standards and norms for personal information protection, regularly reviews its policies, and enhances privacy measures as necessary.
6. Contact for Inquiries
For questions regarding the handling of personal information, please contact us at (03-5875-8828).
Purposes for Using Personal Information at the Clinic
For Medical Provision
- Providing medical services at the Clinic
- Collaborating with other hospitals, clinics, pharmacies, and medical facilities
- Responding to inquiries from other medical institutions
- Seeking opinions and advice from external doctors for patient treatment
- Outsourcing laboratory tests and other services
- Explaining the medical condition to family members
- Other uses related to the provision of medical services to patients
For Medical Billing
- Handling and outsourcing administrative work related to medical care, nursing care, workers’ compensation insurance, and public burden medical care at the Clinic
- Submitting claims to examination and payment agencies
- Responding to inquiries from examination and payment agencies or insurers
- Submitting claims and responding to inquiries to administrative bodies related to publicly funded health care
- Other uses for billing for medical, nursing care, workers' compensation insurance, and publicly funded health care
For Management and Operational Tasks
- Accounting and finance
- Reporting medical incidents
- Improving medical services for patients
- Other uses related to the management and operations of the business
Others
- Notifying companies of the results of health examinations conducted on their behalf
- Consulting or notifying professional organizations and insurance companies related to medical liability insurance
- Basic materials for maintaining and improving medical and business operations
- Internal case studies aimed at improving the quality of medical care
- Providing information to external audit agencies
If you object to sharing your information with other medical institutions, please notify us at (03-5875-8828). In the absence of an objection, we will assume consent. Consent can be withdrawn or amended at any time.
Requests to wear masks
Although the classification of COVID-19 has been downgraded, and wearing masks is now a personal choice, the Ministry of Health, Labor and Welfare continues to recommend wearing masks in clinics and hospitals to prevent infections among those at high risk of severe COVID-19.
Our clinic serves many elderly patients, individuals with weakened immune response, and those using immunosuppressive drugs for rheumatic diseases.
To protect these vulnerable individuals, to protect you and your loved ones, and to protect our staff who are dedicated to your health, we continue to request that masks be worn inside the clinic.
If you are not wearing a mask, our staff will kindly remind you to do so. We appreciate your understanding and cooperation.
Information for patients
Accepted Insurances and authorization
Our clinic accepts the following insurances:
- National Health Insurance（国民健康保険）
- Employees’ Health Insurance（健康保険）
- Health insurance for individuals aged 75 and over（後期高齢者医療制度）
- Workers’ Compensation Insurance（労災保険）
Our clinic is authorized by governments to provide services under:
- Act on Medical Care for Patients with Intractable Diseases（難病の患者に対する医療等に関する法律）
- Medical System for Services and Supports for Persons with Disabilities (ambulatory mental health service)(自立支援医療機関（精神通院医療）)
- The Public Assistance Law and the Act on Promotion of Smooth Repatriation of Japanese Remaining in China and Support for Independence of Those Who Have Repatriated to Japan Permanently and Their Specific Spouses: (生活保護法及び中国残留邦人等の円滑な帰国の促進並びに永住帰国した中国残留邦人等及び特定配偶者の自立の支援に関する法律)
Our clinic is also authorized by governments to provide telemedicine.
Generic Prescribing
Our clinic promotes the use of generic drugs and undertakes initiatives to ensure a stable supply of medications. Specifically, we may prescribe medications by their generic names (based on the active ingredients), rather than specifying a brand name, especially for drugs available as generics.
Currently, the supply of some drugs may be limited, but generic prescribing makes it easier to provide necessary medications to patients, even when specific drugs are in short supply.
If you have any questions about generic prescribing, please consult our staff. We appreciate your understanding and cooperation.
Long-term and refill prescriptions
At our clinic, the physician may prescribe medications for a period longer than 28 days or issue refill prescriptions if deemed appropriate based on the patient’s condition and prescription details. Please ask the physician if you are interested in these options.
Invoice
To promote transparency in healthcare, our clinic issues detailed invoices free of charge at the time of billing. We also issue invoices to those who do not have a co-payment obligation, if requested. An invoice includes the names of medications, diagnostic tests, and charges for provided services.
If you do not wish to receive invoices, please notify our receptionist at the time of billing.
Patients with fever or symptoms suggestive of infectious diseases
Our clinic accepts patients with fever or symptoms suggestive of infectious diseases, regardless of their visit history.
In the event of an emerging infectious disease, we set dedicated times for treating patients with fever to temporally separate them from those without. Even under normal circumstances, we implement spatial separation in the waiting area and examination rooms.
We strive to minimize your waiting time, but if you have symptoms such as fever, sore throat, or cough, please inform us when you make a reservation.
Lifestyle-related Disease Management Fee
Following the medical fee revision in June 2024, we transitioned from the "Specific Disease Treatment Management Fee" to the "Lifestyle-Related Disease Management Fee (II)" for patients who are being treated primarily for hypertension, dyslipidemia, or diabetes. This change allows for more specialized and comprehensive management based on individual treatment plans.
Along with this, the physician will create a "Lifestyle-Related Disease Treatment Plan" every four months or more frequently, tailored to each patient's goals and specific guidance needs. To prepare this plan, patients will be asked to complete a questionnaire and sign. We appreciate your understanding and cooperation.
(※1) The transition from the "Specific Disease Treatment Management Fee" to the "Lifestyle-Related Disease Management Fee (II)" will reduce the medical fees for these patients by about 160 yen.
(※2) Patients who do self injections at home have been and will continue to be charged with “Home Self-Injection Instruction and Management Fee”and thus are not eligible for this transition.
After-hours service surcharge
Based on the criteria set by the Ministry of Health, Labour and Welfare, an additional fee for "After-hours service surcharge" applies to patients who visit during the following hours. This addition also applies to those who have reservations during these times. We appreciate your understanding. The additional fee is 500 yen, and the amount you pay out of your pocket will vary depending on your health insurance and medical coupons you may have.
- After 18:00 on weekdays
- After 12:00 on Saturdays
Job openings
Would you like to join our team?
We are currently seeking the following positions. If you're interested or have any questions about our openings, please contact us at
Nurses
Employment Type
Full-time or Part-time
Responsibilities
General outpatient nursing duties and other related in-house tasks.
Requirements
- Qualified candidates
- Nursing licensure
- Availability to work at least three full days per week, including Saturdays.
- English proficiency necessary for nursing tasks will be supported through training after joining.
Receptionists / medical clerks / clinical assistants
Employment Type
Part-time (must be available to work 1-2 full days per week, including Saturdays)
Responsibilities
Reception duties, billing, telephone handling, electronic medical record entry, insurance processing, clinical assistance, and other related in-house tasks.
Key Points for Our Staff Recruitment
- Understanding and embracing our philosophy:
- Candidates should understand and embrace our clinic's philosophy and demonstrate it in their daily interactions.
- Work as a team:
- Applicants should be committed to and be proud of delivering high-quality medical care as a team, respecting and collaborating with other team members.
- English Proficiency:
- (Nurse)
- Training opportunities for necessary English skills will be provided after joining.
- (Receptionist / Medical Administrative Assistant / Clinical Support)
- Candidates must have sufficient English proficiency not to add unnecessary/additional stress to patients due to language barriers.
- (Nurse)
- (Receptionists / medical clerks / clinical assistants)
- Candidates from different industries or professions are welcome, provided they meet the above criteria and are eager to use their English skills to improve patients' health.
- We welcome your application if you are passionate about contributing to health care and meet the above qualifications.